Customer Service Representative (Remote)

Job Summary:
We are looking for a Remote Customer Service Representative to provide professional support to customers through phone, email, and online communication channels. The successful candidate will resolve inquiries efficiently while delivering an excellent customer experience.

Key Responsibilities:

• Respond to customer inquiries via phone, email, or chat
• Resolve customer issues promptly and professionally
• Maintain accurate customer records
• Escalate complex concerns when necessary
• Follow company service standards and procedures
• Meet customer satisfaction and response time goals

Qualifications:

• High school diploma or equivalent
• Excellent verbal and written communication skills
• Basic computer proficiency
• Reliable internet connection and a quiet workspace
• Previous customer service experience is preferred